Rex the Dinosaur - Kids Shoes

Processing Time:
All orders are processed within 1–3 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Time:

Standard Shipping: Up to 15 business days

Intermediate Shipping: Up to 10 business days

Expedited Shipping: Up to 5 business days

Please note that delivery times are estimates and may vary depending on location, weather conditions, or other factors.

Shipping Costs:
Shipping costs are calculated at checkout based on your delivery address and the shipping method chosen. Free standard shipping may be available for orders over a specific amount.

International Shipping:
We currently ship to select international destinations. International shipping fees and delivery times vary depending on the country.

---

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you’re not happy with your kid's shoes, we offer the following return and exchange policy:

Returns:

Eligibility: Returns are accepted within 30 days of receiving your order.

Condition: Shoes must be in new, unworn condition with the original packaging intact.

Return Process: To initiate a return, please contact our customer service team at hello@charleeboo.com for a return authorization.

Refunds:
Once we receive your return and verify its condition, we will process your refund. Refunds are issued to the original payment method and will typically take 5–10 business days to appear on your statement.

Exchanges:
If you’d like to exchange for a different size or style, please contact customer service to arrange an exchange. We’ll help you find the perfect fit.

Non-Returnable Items:

Shoes that have been worn or are damaged will not be eligible for return.

Final sale items cannot be returned or exchanged.

Damaged or Defective Products:
If you receive a damaged or defective item, please contact us immediately at hello@charleeboo.com
We will assist you with a full replacement or a refund.

Reconnecting with the world: 

The Charleeboo Difference: Reconnecting children and shoes to the world! Our Brand inspiration lies in the desire to rekindle a childhood connection to the world, one step at a time.

Comfort for every adventure: Charleeboo shoes are designed to prioritize comfort without sacrificing style. We aim to be the perfect companion, whether you’re exploring a bustling city, venturing on a nature hike, or simply strolling through your local park.

Charleeboo isn’t just a shoe brand; it’s a champion for childhood confidence. Here’s how to capture Charleeboo’ values and uniqueness in the context of children experiencing social anxiety.

Understanding the challenge:

• Social anxiety in children: social anxiety in children is a growing concern, affecting a significant portion of our younger population. It manifests differently than in adults. At its core, social anxiety in children involves an intense fear of social situations. This fear stems from a belief that they will be judged, scrutinised or embarrassed by their peers.
• The impact on well-being: the constant fear of being judged or criticized can be exhausting and make it very difficult for them to relax. Children might become overly focused on saying or doing the right thing, hindering their ability to be spontaneous and authentic. They might also then feel overwhelmed, isolated and lonely and eventually manifesting physically. Children might experience stomach aches, headaches, sweating or difficulty breathing. This amplifies their anxiety and creates a vicious circle. All of these symptoms makes it very hard for children to learn and play every day.